Public Offer Agreement

for the provision of consulting and operational services

Effective Date: 29 July 2025

Website Owner and Service Provider: CONSYSTEAM s.r.o., registered under the laws of the Slovak Republic, Doležalova 15C, 821 04 Bratislava - Ružinov, Slovenská republika, Company ID (IČO): 56829914, Tax ID (DIČ): 2122463981, Email: consysteam@gmail.com (hereinafter – the "Provider").

Website: https://consysteam.com

1. General Provisions

1.1. This document is a public offer (adhesion contract) in accordance with the laws of the Slovak Republic and defines the terms and conditions under which the Provider delivers consulting, operational, automation, and related services online.

1.2. Acceptance of the terms (acceptance of the offer) occurs by subscribing on consysteam.com and/or making a payment.

1.3. By accepting this offer, the Client confirms that they have read and agree to all of its terms and undertake to comply with them.

2. Subject of the Agreement

2.1. The Provider delivers Fractional COO-as-a-Service services to the Client, including (but not limited to):

• building and optimizing operational processes;
• workflow automation (Zapier, Make, Slack, Notion, etc.);
• design and configuration of management systems (Jira, Trello, Notion, KPI dashboards);
• coaching and consulting in team operations and organization;
• creating documentation, reporting systems, and analytics;
• implementing AI solutions into business processes.

2.2. Work format: asynchronous interaction, without online or offline meetings.

2.3. The Provider works on one active task at a time, with a 2–3 business day delivery per request unless otherwise agreed in writing.

3. Subscription and Payment Terms

3.1. Subscription cost: €990 per month (including VAT if applicable).

3.2. Payment is made in advance via payment systems available on the website (Stripe, bank transfer, etc.).

3.3. The subscription automatically renews monthly unless canceled by the Client in advance.

3.4. The Client may pause or cancel their subscription at any time; fees for the unused period are non-refundable unless otherwise stated in the refund policy.

4. Rights and Obligations of the Parties

4.1. The Provider undertakes to:

• deliver the services as described and agreed;
• maintain the confidentiality of Client information;
• inform the Client about the status of requests.

4.2. The Client undertakes to:

• provide all necessary data and access in a timely manner;
• follow agreed recommendations from the Provider;
• make timely payments for services.

4.3. The Provider has the right to:

• refuse to perform any task that violates applicable laws or ethical norms;
• change subscription pricing with at least 30 days’ prior notice to the Client.

5. Liability of the Parties

5.1. The Provider is not liable for:

• loss of profit or business opportunities of the Client;
• delays caused by the Client (late provision of information, access, etc.);
• outages or failures of third-party services.

5.2. The Provider’s total liability is limited to the amount of the Client’s monthly payment.

6. Confidentiality and Intellectual Property

6.1. All materials created by the Provider during the service provision are transferred to the Client within the agreed scope of usage rights.

6.2. The Provider guarantees non-disclosure of the Client’s confidential information.

7. Termination of the Agreement

7.1. The Agreement remains in force from the moment of acceptance until the subscription is canceled.

7.2. Either Party may terminate the Agreement by notifying the other at least 7 days in advance.

8. Dispute Resolution

8.1. The Parties will seek to resolve any disputes through negotiation.

8.2. If no agreement is reached, the dispute shall be referred to the competent court of the Slovak Republic.

9. Final Provisions

9.1. The Provider may amend this offer by publishing an updated version on the website.

9.2. Continued use of the website and subscription after changes are made constitutes the Client’s acceptance of the updated terms.